Legal

Account & Data Deletion

Last Updated: July 12, 2026

Overview

You can request deletion of your PulseIQ account and personal data at any time. This page describes how, what gets deleted, and how long it takes — no login is required to read it.

1. Organization Owners

If you own an organization, delete your account from the web dashboard:

  1. Sign in at app.projectpulseiq.com.
  2. Go to Settings → Organization (visible to owners only) and transfer ownership to another member, or archive the organization, if you don't want to keep it running.
  3. Go to Profile & Security settings, select "Delete Account," and confirm.

This starts a 30-day recovery period: your account is suspended immediately and you're signed out, and we email you a recovery link. If you don't use it within 30 days, your account and personal data are permanently deleted.

2. Admins & Other Members

If you're an admin (not an owner) of an organization, you'll first need to step down to a regular member role — do this yourself from the organization's Members settings if you have permission, or ask the organization owner to change your role. Once you're a member (not an owner or admin) of an organization, delete your account from the mobile app:

  1. Leave your current workspace/organization from the app's profile screen.
  2. Once you've left every organization, you'll see a "Request account deletion" option.
  3. We'll email you a 6-digit code — enter it to confirm.

This deletion is immediate and permanent. Because you no longer belong to any organization at this point, there is no recovery period and this cannot be undone.

3. What Gets Deleted

Once your deletion is final — immediately for the mobile-app path above, or at the end of the 30-day recovery period for the web-dashboard path — we permanently erase your personal information, including your profile, time logs, location pings, and uploaded files, except where retention is required for legal, tax, or fraud-prevention purposes. Data belonging to your organization that other members created (e.g., shared project files) is not deleted along with your personal account.

4. Need Help?

If you're the sole owner of an organization and are unsure how to proceed, or run into any issue with the steps above, contact us and we'll handle the deletion for you:

Nebulous Dynamics LLC

1347 Sawmill Hwy, Breaux Bridge, LA 70517-6310, United States