Privacy Policy — PulseIQ

Introduction

At PulseIQ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using PulseIQ, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

Create an Account: Name, email address, password, phone number, and profile information.
Use the App: Project names, task descriptions, notes, time logs, and other content you create or upload.
Contact Support: Communications with our support team, feedback, and bug reports.
Make Payments: Billing information processed through secure third-party payment processors.

1.2 Location Information

Our Privacy-First Approach

PulseIQ collects your GPS location ONLY when you clock in or clock out. We do NOT track your location continuously or in the background.

We collect location data specifically:

At the moment you clock in to start a work session.
At the moment you clock out to end a work session.
Location data is used solely for work site verification and session logging.

1.3 Automatically Collected Information

Device Information: Device type, operating system, identifiers.
Usage Data: Features used, time spent, interaction data.
Performance Data: Crash reports, error logs.
IP Address: For security and analytics purposes.

2. How We Use It

We use the collected information for the following purposes:

Provide Services: Enable time tracking, verify locations, and sync data.
Improve & Optimize: Analyze usage patterns, fix bugs, and develop features.
Communicate: Send service updates, security alerts, and support responses.
Security: Protect against fraud and unauthorized access.

3. How We Share It

We do not sell your personal information. We may share your information in the following circumstances:

Within Your Organisation

Your time logs, location data, and activity may be visible to administrators or team members within your organisation according to their access permissions.

Service Providers

With trusted third-party providers who perform services on our behalf (e.g., cloud hosting, analytics), contractually obligated to protect your data.

Legal Requirements

If required by law, regulation, or legal process to protect our rights, your safety, or the safety of others.

4. Your Rights

Depending on your location (including GDPR and CCPA jurisdictions), you have the right to:

Access and receive a copy of your personal information.
Request correction of inaccurate data.
Request deletion of your personal information.
Opt-out of marketing communications.

To exercise these rights, contact us at privacy@projectpulseiq.com or use the account settings in the App.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Privacy Inquiries: privacy@projectpulseiq.com

General Support: support@projectpulseiq.com